PJPostbox JournalClear messages. Better questions.

Messages with a purpose

Choose the Reader Before Writing

A useful message begins with a person and a task.

Independent technology and communication journal ยท October 7, 2026

A fictional laptop with a plain blue screen beside blank paper and a fountain pen in daylight.

The useful starting point

Imagine a colleague receiving a handover after joining a project. They may need to know the current decision and the next action, rather than every discussion that preceded it. Write down what that reader already knows and what they need to do with the message.

A small step to try

Draft a one-sentence purpose before the message itself. Keep supporting background available, but do not let it hide the action. Ask a reader unfamiliar with your draft to describe what they should do next. Their answer can reveal a missing explanation. Plain-language guidance supports this audience-first approach; it does not guarantee that one draft will suit every recipient.

Sources and further reading