Technology, communication and media literacy
Make room
for clearer thinking.
Thirty original articles about useful digital messages, technology headlines, AI-assisted writing and well-kept records.
Start here · Messages with a purpose
Write for a reader.
Start with a purpose.
A useful message begins with a person and a task.
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Readable digital content
Write Dates and Deadlines Clearly
AI with a clear scope
Trace a Claim Through Its Citations
Messages with a purpose
5 articlesMessages with a purpose
Choose the Reader Before Writing
A useful message begins with a person and a task.
Read the articleMessages with a purpose
Subject Lines That Match the Message
Make the label explain the actual purpose.
Read the articleMessages with a purpose
Put the Requested Action Near the Beginning
Let readers find the next step before the background.
Read the articleMessages with a purpose
Background, Decision and Next Step
Give different kinds of information different places.
Read the articleMessages with a purpose
Plain Language with Necessary Detail
Simplify the explanation without removing its meaning.
Read the articleReadable digital content
5 articlesReadable digital content
Write Dates and Deadlines Clearly
Distinguish an event date from a response deadline.
Read the articleReadable digital content
Turn a Long Message into Readable Paragraphs
Give each paragraph one main job.
Read the articleReadable digital content
Use Link Text That Names the Destination
Let readers understand a link before following it.
Read the articleReadable digital content
Image Alternatives Need Page Context
Describe the information the image contributes.
Read the articleReadable digital content
Explain Abbreviations at the Useful Moment
Help the reader connect shorthand with its meaning.
Read the articleEvidence behind headlines
5 articlesEvidence behind headlines
Check for Missing Context Before Sending
Ask what a reader needs to interpret the statement.
Read the articleEvidence behind headlines
Test Whether an Instruction Is Understood
Observe the task rather than asking whether the writing looks clear.
Read the articleEvidence behind headlines
News, Opinion and Product Announcements
Identify what kind of statement you are reading.
Read the articleEvidence behind headlines
Find the Source Behind a Technology Headline
Follow the evidence before summarising the result.
Read the articleEvidence behind headlines
Publication Dates and Event Dates
Two dates can describe different moments in the same story.
Read the articleAI with a clear scope
5 articlesAI with a clear scope
Trace a Claim Through Its Citations
A link matters only if it supports the statement beside it.
Read the articleAI with a clear scope
Repeated Claims Are Not Independent Confirmation
Several pages may trace back to one original statement.
Read the articleAI with a clear scope
Read an AI Demonstration in Its Own Context
A selected example does not establish every use case.
Read the articleAI with a clear scope
Verify Facts in an AI-Assisted Draft
Treat the draft as a starting point for checking.
Read the articleAI with a clear scope
Keep Sensitive Information Out of Casual AI Prompts
Understand the destination and purpose before sharing information.
Read the articleAccount and sharing habits
5 articlesAccount and sharing habits
Record the Limits of a Small Experiment
Make the result reproducible enough to discuss honestly.
Read the articleAccount and sharing habits
Generated Illustrations Are Not Evidence
Label the visual according to how it was produced.
Read the articleAccount and sharing habits
Recognise an Unexpected Message as a Question to Check
Pause when a message asks for unusual access or information.
Read the articleAccount and sharing habits
Confirm an Unexpected Request Through a Known Channel
Use contact information you already trust.
Read the articleAccount and sharing habits
Multifactor Authentication for Communication Accounts
Review the actual account’s supported protection options.
Read the articleRecords and corrections
5 articlesRecords and corrections
Review Access to a Shared Document
Know who can open the link before sending it.
Read the articleRecords and corrections
Use Only the Personal Details a Message Needs
Connect each detail with the task it supports.
Read the articleRecords and corrections
Export, Synchronisation and Backup Serve Different Jobs
Identify what each copy can recover.
Read the articleRecords and corrections
Preserve Attachments with Their Message Context
A file is easier to understand when its relationship to the message remains clear.
Read the articleRecords and corrections
Document Corrections to a Published Article
Show what changed when the correction affects the meaning.
Read the articleA considered approach.
Independent educational journal. Original examples and primary-source reading; no affiliation with a former media company or a product named Postbox.